TeamViewer does both of these things extremely well, in addition to offering some of the smoothest remote controls on the market.
And if you're primarily interested in accessing specific machines, you want software you can sign into securely and leave running in the background. If you're providing remote access support, it's crucial that the software is easy to download and set up, because the person on the other end isn't necessarily tech savvy. How to Set Up Two-Factor Authentication.How to Record the Screen on Your Windows PC or Mac.How to Convert YouTube Videos to MP3 Files.How to Save Money on Your Cell Phone Bill.How to Free Up Space on Your iPhone or iPad.
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